URBALENTI™ — Payment Policy
Billing Terms
All transactions are processed securely. The following terms apply to all orders placed on Urbalenti.com | Google Merchant | Shop App | Instagram · Facebook | TikTok
URBALENTI™ is an online-only independent luxury fashion retailer based in New York City. Our operational headquarters are located in New York, where we are a registered business. We curate authentic designer fashion with a refined urban point of view, while all orders are prepared and dispatched from our dedicated warehouse in Milan, Italy.
Curated in New York · Shipped from Milan, Italy.
At this time we do not operate a physical storefront open to the public. Our New York mailing address is available for formal correspondence and business matters.
Pricing
The final amount due is calculated at checkout. Depending on the order and destination, the total may include the item price, shipping charges, and applicable sales tax.
Payment
Payment is processed securely through Shopify Payments and the payment methods available at checkout. URBALENTI™ does not store your credit card details.
Orders
All orders are subject to review and acceptance. We reserve the right to decline or cancel an order in cases including product unavailability, pricing errors, suspected fraud, or incomplete billing or shipping information.
If payment has already been processed for a canceled order, a refund will be issued to the original payment method.
Currency
All prices are shown in USD unless otherwise stated.
Billing Information
Clients are responsible for providing complete and accurate billing information at checkout.
Taxes
Applicable sales tax is calculated based on the delivery destination and relevant tax requirements.
Refunds
Approved refunds are issued to the original payment method. Original shipping charges are non-refundable unless the item received was defective or incorrect.
For billing inquiries, please contact us through our official support channels.
New York · Curating Designer Luxury Fashion Since 2025
Rockefeller Center | 1270 Avenue of the Americas
7th Fl -1167 | New York, NY 10020 USA
Phone: (762) 758-3190
Monday to Friday from 10:00am to 6:00pm EST