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HELP DESK & POLICIES

How can we help you?

Find the information you need about URBALENTI NYC, your order and our store policies.

01

About URBALENTI

About UsLearn who we are and how URBALENTI operates.Read more Contact UsReach our Client Care team for help.Get in touch Official Sales ChannelsFind URBALENTI's official places to shop and connect.Verify channels
02

Shipping & Delivery

Shipping PolicyReview shipping terms and delivery information.View policy Shipping ZonesSee the countries and regions we ship to.See zones Shipping FAQsQuick answers about shipping, duties and delivery.Read FAQs
03

Returns & Refunds

Return & Refund PolicyReview return eligibility and refund options.View policy How to Create a ReturnFollow the steps to submit a return request.Start a return
04

Shopping Guides

Size Chart GuideCheck measurements to help choose your fit.Find your size Item Condition GuideEvery item is New with Tags. See what that means.Read guide Billing TermsReview payment, charges and billing information.View terms
05

Legal & Trust

Ethics & Product ClaimsOur standards for authenticity and honest product information.Read more Terms of ServiceThe terms governing website use and purchases.Read terms Legal NoticeThe store's legal identity and operating disclosures.View notice

Client Care

Still need help?

Email clientcare@urbalenti.com or call (762) 758-3190, Monday to Friday, 10am to 6pm EST.

Contact Client Care