Shipping policy
All orders are shipped from Milan, Italy, via DHL Express.
Processing time: 1–3 business days before dispatch.
Shipping rates vary by destination and are displayed at checkout before payment.
Tracking information is sent by email once the order has been dispatched.
Import Duties & Taxes
VAT is included on orders delivered within the European Union.
For destinations outside the European Union, including the United States, import duties, customs taxes, and standard local clearance fees are included in the product price and managed prior to delivery.
The recipient remains the importer of record for customs purposes, although applicable import charges are included and paid on the recipient’s behalf. No additional import-duty payment should be required before delivery.
Estimated DHL Express Delivery Times
Delivery estimates below include destination transit time. Processing requires an additional 1–3 business days before dispatch.
|
Italy & San Marino Italy, San Marino Estimated delivery: 4–9 business days |
|
European Zone 1 Belgium, Bulgaria, Croatia, France, Germany, Luxembourg, Netherlands, Slovenia Estimated delivery: 4–7 business days |
|
United Kingdom United Kingdom Estimated delivery: 4–7 business days |
|
European Zone 2 Cyprus, Czechia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Spain, Sweden Estimated delivery: 4–9 business days |
|
European Zone 3 Albania, Andorra, Austria, Bosnia and Herzegovina, Iceland, Liechtenstein, Monaco, Montenegro, North Macedonia, Norway, Serbia, Switzerland Estimated delivery: 4–9 business days |
|
Denmark & Moldova Denmark, Moldova Estimated delivery: 4–9 business days |
|
Indonesia Indonesia Estimated delivery: 5–9 business days |
|
Philippines Philippines Estimated delivery: 5–9 business days |
|
Japan, South Korea & United States Japan, South Korea, United States Estimated delivery: 3–7 business days |
|
International Zone 1 Bahrain, Canada, China, India, Mexico, Taiwan, Thailand, Türkiye Estimated delivery: 3–9 business days |
|
United Arab Emirates United Arab Emirates Estimated delivery: 4–7 business days |
|
International Zone 2 Argentina, Belarus, Brazil, Chile, Colombia, Costa Rica, Cuba, Egypt, Hong Kong, Morocco, New Zealand, Qatar, Saudi Arabia, Tunisia, Vietnam, Yemen Estimated delivery: 3–11 business days |
|
International Zone 3 Cambodia, Kuwait, Macao Estimated delivery: 4–9 business days |
|
International Zone 4 Algeria, Georgia, Ghana, Jamaica, Kazakhstan, Malaysia, Nepal, Nigeria, Oman, South Africa, Uruguay Estimated delivery: 3–9 business days |
|
Australia Australia Estimated delivery: 4–7 business days |
|
Singapore Singapore Estimated delivery: 4–7 business days |
|
Libya Libya Estimated delivery: 6–11 business days |
Delivery times are estimates and may vary due to customs processing, local holidays, carrier delays, or circumstances outside the carrier’s control.