Shipping & Delivery

All orders are shipped by our authorized European fulfillment partners, primarily located in Italy.

• Processing time: 1–3 business days before dispatch.
• Shipping options: available methods, rates and estimated delivery times vary by destination and are displayed at checkout before payment.
• Complimentary Economy Shipping: available for eligible destinations and applied automatically at checkout.
• Tracking: sent by email once your order has been dispatched.

Estimated Delivery Times

Transit times after dispatch:

• European Union & United Kingdom: Economy 3–7 business days · Express 1–3 business days
• United States & Canada: Economy 5–10 business days · Express 2–5 business days
• Asia Pacific, Australia & New Zealand: Economy 7–14 business days · Express 3–7 business days
• Latin America: Economy 7–14 business days · Express 3–7 business days
• Middle East, Africa & Rest of World: Economy 10–21 business days · Express 5–10 business days

Delivery times are estimates and may vary due to customs processing, public holidays, weather, carrier delays or remote locations.

Import Duties, Import Taxes & VAT

United States: Import duties and import taxes are included in the final product price. Customers will not be required to pay additional import charges upon delivery.

State and local sales tax may still be calculated at checkout where required by applicable law. Sales tax is separate from import duties and import taxes.

European Union: VAT is included in the product price. No import duties apply to orders delivered within the European Union.

Rest of the World: Import duties, import taxes, customs clearance fees, brokerage charges and other destination-country charges are not included in the product price or shipping cost unless expressly stated at checkout.

For destinations outside the United States and European Union, the recipient is the importer of record and is responsible for complying with all applicable customs and import regulations. The carrier or local customs authority may contact the recipient directly to request payment before customs clearance and final delivery.

Our Italian Fulfillment Network

Our fulfillment network includes multiple authorized locations across Italy, including Milan, Florence, Rome, Naples, Como, Bergamo, Modena, Parma, Pescara, Piacenza and Pomezia.

This network provides access to a broader designer selection, improved product availability and more flexible delivery options.

Depending on the fulfillment location, destination and service availability, orders may be shipped with DHL, FedEx, UPS or another trusted carrier shown during checkout.

Questions?

Contact our Client Care team at clientcare@urbalenti.com, Monday to Friday, 10am to 6pm EST.