Shipping policy
Shipping & Delivery
All orders are shipped from our European fulfillment warehouses, primarily located in Italy.
Processing time: 1–3 business days before dispatch.
Available shipping methods, rates, and estimated delivery times vary by destination and are displayed at checkout before payment.
Tracking information is sent by email once the order has been dispatched.
Import Duties, Import Taxes & VAT
United States: Import duties and import taxes are included in the product price. Customers will not be required to pay additional import charges upon delivery.
State and local sales tax may still be calculated at checkout where required by applicable law. Sales tax is separate from import duties and import taxes.
European Union: VAT is included in the product price. No import duties apply to orders delivered within the European Union.
Rest of the World: Import duties, import taxes, customs clearance fees, and other destination-country charges are not included in the product price or shipping cost unless expressly stated at checkout.
For destinations outside the United States and European Union, the recipient is the importer of record and is responsible for complying with all applicable customs and import regulations.
Where applicable, the carrier or local customs authority may contact the recipient directly to request payment before customs clearance and final delivery.
Estimated Delivery Times
Delivery estimates below refer to transit time after dispatch. Please allow an additional 1–3 business days for order processing.
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European Union Economy Shipping: 3–7 business days Express Shipping: 1–3 business days |
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United States & Canada Economy Shipping: 5–10 business days Express Shipping: 2–5 business days |
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Asia Pacific, Australia & New Zealand Economy Shipping: 7–14 business days Express Shipping: 3–7 business days |
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Latin America Economy Shipping: 7–14 business days Express Shipping: 3–7 business days |
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Africa & Rest of World Economy Shipping: 10–21 business days Express Shipping: 5–10 business days |
Delivery times are estimates and may vary due to customs processing, public holidays, weather conditions, carrier delays, remote destination locations, or circumstances outside our control.