This Legal Notice provides general information regarding the operation of this website, its commercial identity, and the policies governing its use.

1. WEBSITE OPERATOR

This website is operated from New York, United States, under the commercial identity URBALENTI™ NYC.

URBALENTI™ NYC is an independent, online-only designer fashion retailer. It does not operate a physical retail storefront open to the public.

2. BUSINESS IDENTITY

The store offers authentic designer fashion, footwear, handbags, jewelry, accessories, and related products through this website.

The brand, website content, customer experience, merchandising, and retail operations are managed from New York, United States.

Orders are prepared and dispatched through an authorized fulfillment center in Milan, Italy.

3. WEBSITE PURPOSE

This website is intended to:

• Present designer products and editorial brand content
• Facilitate online purchases
• Provide product, shipping, duties, taxes, and return information
• Provide access to store policies and Client Care resources
• Manage customer accounts, order communications, and related services

4. AUTHENTICITY STANDARD

All products offered through this website are authentic and sourced through established luxury distribution channels.

Orders are fulfilled and dispatched from Milan, Italy through an authorized international fulfillment network.

Products offered through this website are not:

• Counterfeit products
• Replica products
• Unauthorized imitation goods

This website does not operate as an open marketplace and does not permit unrelated third-party sellers to create independent product listings.

Designer names, product names, trademarks, logos, photographs, and other brand references remain the property of their respective rights holders and are used solely to identify and present authentic products.

Unless expressly stated, the availability of a product or brand on this website does not imply a direct affiliation, endorsement, sponsorship, or commercial partnership with the applicable designer or trademark owner.

5. INTERNATIONAL SHIPPING, DUTIES & TAXES

Orders are prepared and dispatched from Milan, Italy using DHL Express or another shipping service displayed during checkout.

Shipping charges are calculated and displayed at checkout based on the delivery destination and the applicable shipping service.

VAT is included on orders delivered within the European Union.

For destinations outside the European Union, including the United States, the recipient is responsible for any applicable import duties, customs taxes, local customs clearance fees, and compliance with the import regulations of the destination country.

Unless expressly stated during checkout, import duties, customs taxes, clearance fees, and other import-related charges are not included in the product price or shipping charge.

When applicable, DHL Express sends the official import-duty or tax-payment request to us in the recipient’s name. We then promptly forward the secure DHL payment link to the customer so that any applicable charges can be paid before customs clearance and final delivery.

Customs charges requested by DHL Express or the applicable customs authority are not independently calculated, determined, or retained by the website operator.

The recipient remains the importer of record and is responsible for all applicable import duties, taxes, customs charges, documentation requirements, and import regulations in the destination country.

International shipments may be subject to customs inspections and clearance procedures required by local authorities.

Customs authorities or the carrier may request identification, tax information, proof of purchase, address confirmation, payment of applicable import charges, or other documentation before completing customs clearance or delivery.

Recipients should respond promptly to legitimate customs or carrier requests and complete any required payment within the period specified by DHL Express or the applicable customs authority.

Failure or refusal to pay applicable import duties, customs taxes, clearance fees, or other required charges may result in customs delays, delivery refusal, storage charges, abandonment, destruction, or return-to-sender procedures.

Costs resulting from unpaid import charges, refused customs clearance, failure to provide required documentation, or refusal of delivery may be deducted from any eligible refund in accordance with the Shipping Policy and Returns & Refunds Policy.

Shipping destinations, processing times, estimated transit times, delivery procedures, customs responsibilities, and related conditions are explained in the Shipping Policy.

6. RETURNS AND INTERNATIONAL LOGISTICS

Eligible return requests must be submitted and completed in accordance with the Returns & Refunds Policy.

Approved returns must be shipped using the official return instructions and authorized DHL Express return label provided through the return process.

Change-of-mind returns are not free and may involve international return transportation, customs clearance, brokerage, reimportation into Italy, carrier administration, or related logistics costs.

The applicable estimated deduction will be communicated during the authorized return process before the return label is issued.

Returns sent without authorization, through an unauthorized carrier, or to an administrative or correspondence address may be refused or returned to the sender.

When a return results from a verified incorrect, damaged, defective, or fulfillment-error item, the applicable return costs will be covered or waived in accordance with the Returns & Refunds Policy.

7. INTELLECTUAL PROPERTY

Website content, including original text, branding, logos, graphics, layouts, website design, editorial presentation, and original visual content, is protected by applicable intellectual-property rights.

Unauthorized copying, reproduction, scraping, republication, redistribution, commercial exploitation, or modification of website content is prohibited without prior written authorization, except where otherwise permitted.

Product photographs and other materials supplied by designers, distributors, licensors, or service providers may remain the property of their respective rights holders.

8. PRODUCT INFORMATION

Reasonable efforts are made to present product descriptions, prices, photographs, colors, materials, measurements, sizing information, and availability accurately.

However, errors, omissions, screen-display variations, technical inaccuracies, currency-conversion differences, or inventory updates may occasionally occur.

The website operator may:

• Correct inaccurate information
• Update product descriptions or availability
• Modify pricing
• Remove or suspend listings
• Limit purchase quantities
• Cancel orders affected by an obvious pricing, inventory, product, or technical error

If an affected order is canceled, any captured payment will be refunded to the original payment method.

Product availability is not guaranteed until payment review, inventory verification, and fulfillment confirmation have been completed.

9. EXTERNAL SERVICES AND LINKS

This website may contain links to or integrations with payment providers, carriers, applications, social networks, analytics platforms, and other third-party services.

These services may be governed by their own terms, policies, security procedures, and privacy practices.

The website operator does not control and is not responsible for:

• Third-party website content
• External service availability
• Third-party privacy or security practices
• Independent payment-provider procedures
• Carrier systems or operational procedures
• External websites or services not operated through this website

10. WEBSITE AVAILABILITY

The website or individual features may occasionally be unavailable because of maintenance, technical issues, security events, third-party outages, platform updates, or circumstances outside reasonable control.

Website content, services, features, and functionality may be updated, modified, restricted, suspended, or discontinued when reasonably necessary.

Continuous, uninterrupted, or error-free access to the website cannot be guaranteed.

11. LIMITATION OF LIABILITY

To the fullest extent permitted, liability is disclaimed for indirect, incidental, special, punitive, exemplary, or consequential damages arising from:

• Use of or inability to access the website
• Technical interruptions or temporary unavailability
• Carrier delays or delivery disruptions
• Customs inspections or clearance procedures
• Third-party payment or logistics services
• Events outside reasonable operational control
• Reliance on information affected by an obvious technical or publishing error

Nothing in this Legal Notice excludes liability for fraud, willful misconduct, gross negligence, personal injury caused by negligence, or any other liability that cannot legally be excluded.

Nothing in this Legal Notice limits mandatory consumer rights or remedies.

12. APPLICABLE STORE POLICIES

Use of this website and orders placed through it are governed by the applicable store policies, including:

• Terms & Conditions
• Privacy Policy
• Shipping Policy
• Returns & Refunds Policy
• Billing Terms & Payment Policy

These policies form part of the customer’s agreement when using the website or placing an order.

Customers should review the applicable policies before completing a purchase.

13. POLICY UPDATES

This Legal Notice and the policies referenced above may be updated periodically to reflect operational, technical, commercial, or policy changes.

The latest published version will apply from the date displayed on the applicable page, except where mandatory requirements provide otherwise.