This Legal Notice provides general information regarding the operation of this website, its commercial identity, and the policies governing its use.

1. WEBSITE OPERATOR

This website is operated from New York, United States, under the commercial identity URBALENTI™ NYC.

URBALENTI™ NYC is an independent, online-only designer fashion retailer. It does not operate a physical retail storefront open to the public.

2. BUSINESS IDENTITY

The store offers authentic designer fashion, footwear, handbags, jewelry, accessories, and related products through this website.

The brand, website content, customer experience, merchandising, and retail operations are managed from New York, United States.

Orders are prepared and dispatched through authorized fulfillment locations across Italy.

Our Italian fulfillment network may include locations in Milan, Florence, Rome, Naples, Como, Bergamo, Modena, Parma, Pescara, Piacenza, and Pomezia. The fulfillment location for each order depends on product availability and operational requirements.

3. WEBSITE PURPOSE

This website is intended to:

• Present designer products and editorial brand content
• Facilitate online purchases
• Provide product, shipping, duties, taxes, and return information
• Provide access to store policies and Client Care resources
• Manage customer accounts, order communications, and related services

4. AUTHENTICITY STANDARD

All products offered through this website are authentic and sourced through established luxury distribution channels.

Orders are fulfilled and dispatched from authorized locations in Italy through an international fulfillment network.

Products offered through this website are not:

• Counterfeit products
• Replica products
• Unauthorized imitation goods

This website does not operate as an open marketplace and does not permit unrelated third-party sellers to create independent product listings.

Designer names, product names, trademarks, logos, photographs, and other brand references remain the property of their respective rights holders and are used solely to identify and present authentic products.

Unless expressly stated, the availability of a product or brand on this website does not imply a direct affiliation, endorsement, sponsorship, or commercial partnership with the applicable designer or trademark owner.

5. INTERNATIONAL SHIPPING, DUTIES & TAXES

Orders are prepared and dispatched from authorized fulfillment locations across Italy using DHL, FedEx, UPS, or another trusted carrier or shipping service available for the destination.

Shipping charges and available shipping methods are calculated and displayed at checkout based on the delivery destination, order contents, fulfillment location, and selected shipping service.

United States: Applicable import duties and import taxes are included in the product price.

Customers should not be required to pay additional import duties or import taxes to the carrier upon delivery for standard U.S. orders processed through our duty-paid fulfillment arrangement.

State and local sales tax may still be calculated and collected at checkout where required by applicable law. Sales tax is separate from import duties and import taxes.

European Union: VAT is included in the product price. Because orders are fulfilled from within the European Union, orders delivered between European Union member states generally do not require import duties.

Rest of the World: Import duties, import taxes, customs clearance fees, brokerage charges, and other destination-country charges are not included in the product price or shipping charge unless expressly stated otherwise at checkout.

For destinations outside the United States and European Union, the recipient generally remains the importer of record and is responsible for applicable import duties, import taxes, customs charges, documentation requirements, and destination-country import regulations.

International shipments may be subject to customs inspections and clearance procedures required by local authorities.

The carrier, customs broker, or customs authority may request identification, tax information, proof of purchase, address confirmation, payment of applicable customer-responsible charges, or other documentation before customs clearance or delivery can be completed.

Recipients should respond promptly to legitimate requests from the carrier or customs authority.

Failure or refusal to pay customer-responsible import duties, taxes, customs charges, or other required fees may result in customs delays, storage charges, delivery refusal, abandonment, destruction, or return-to-sender procedures.

Costs resulting from unpaid customer-responsible charges, refused customs clearance, failure to provide required documentation, or refusal of delivery may be deducted from any eligible refund where permitted and in accordance with the Shipping Policy and Returns & Refunds Policy.

Shipping destinations, processing times, estimated transit times, available delivery services, customs responsibilities, and related conditions are explained in our Shipping Policy.

6. RETURNS AND INTERNATIONAL LOGISTICS

Eligible return requests must be submitted within the return period and completed in accordance with the Returns & Refunds Policy.

Eligible return requests must generally be initiated within 14 days of delivery.

Approved returns must follow the official return instructions and use the authorized return label provided through the return process.

Returns to the original payment method are not free and may be subject to the applicable return label fee, international transportation costs, customs clearance, brokerage, reimportation charges, carrier administration, or other documented logistics costs.

When store credit is selected and the return qualifies under the Returns & Refunds Policy, no return shipping, label, or logistics costs are deducted.

For international returns, any applicable reimportation duties or taxes must be handled according to the return instructions provided, including DDP (Sender Pays All Duties) where required.

Packages arriving at the authorized return facility with unpaid customs, brokerage, or reimportation charges may be rejected.

Returns sent without authorization, through an unauthorized carrier, or to an administrative or correspondence address may be refused or returned to the sender.

When a return results from a verified incorrect, damaged, defective, or fulfillment-error item, eligible return costs will be covered or waived in accordance with the Returns & Refunds Policy.

7. INTELLECTUAL PROPERTY

Website content, including original text, branding, logos, graphics, layouts, website design, editorial presentation, and original visual content, is protected by applicable intellectual-property rights.

Unauthorized copying, reproduction, scraping, republication, redistribution, commercial exploitation, or modification of website content is prohibited without prior written authorization, except where otherwise permitted by law.

Product photographs and other materials supplied by designers, distributors, licensors, or service providers may remain the property of their respective rights holders.

8. PRODUCT INFORMATION

Reasonable efforts are made to present product descriptions, prices, photographs, colors, materials, measurements, sizing information, country of origin, availability, and other product information accurately.

However, errors, omissions, screen-display variations, technical inaccuracies, currency-conversion differences, or inventory updates may occasionally occur.

The website operator may:

• Correct inaccurate information
• Update product descriptions or availability
• Modify pricing
• Remove or suspend listings
• Limit purchase quantities
• Cancel orders affected by an obvious pricing, inventory, product, or technical error

If an affected order is canceled, any captured payment will be refunded to the original payment method.

Product availability is not guaranteed until payment review, inventory verification, and fulfillment confirmation have been completed.

9. EXTERNAL SERVICES AND LINKS

This website may contain links to or integrations with payment providers, carriers, applications, social networks, analytics platforms, and other third-party services.

These services may be governed by their own terms, policies, security procedures, and privacy practices.

The website operator does not control and is not responsible for:

• Third-party website content
• External service availability
• Third-party privacy or security practices
• Independent payment-provider procedures
• Carrier systems or operational procedures
• External websites or services not operated through this website

10. WEBSITE AVAILABILITY

The website or individual features may occasionally be unavailable because of maintenance, technical issues, security events, third-party outages, platform updates, or circumstances outside reasonable control.

Website content, services, features, and functionality may be updated, modified, restricted, suspended, or discontinued when reasonably necessary.

Continuous, uninterrupted, or error-free access to the website cannot be guaranteed.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, liability is disclaimed for indirect, incidental, special, punitive, exemplary, or consequential damages arising from:

• Use of or inability to access the website
• Technical interruptions or temporary unavailability
• Carrier delays or delivery disruptions
• Customs inspections or clearance procedures
• Third-party payment or logistics services
• Events outside reasonable operational control
• Reliance on information affected by an obvious technical or publishing error

Nothing in this Legal Notice excludes liability for fraud, willful misconduct, gross negligence, personal injury caused by negligence, or any other liability that cannot legally be excluded.

Nothing in this Legal Notice limits mandatory consumer rights or remedies.

12. APPLICABLE STORE POLICIES

Use of this website and orders placed through it are governed by the applicable store policies, including:

• Terms & Conditions
• Privacy Policy
• Shipping Policy
• Returns & Refunds Policy
• Billing Terms & Payment Policy

These policies form part of the customer’s agreement when using the website or placing an order.

Where a store policy contains more specific provisions concerning shipping, duties, taxes, returns, refunds, payments, or another transaction-related matter, the more specific policy applies to that matter.

Customers should review the applicable policies before completing a purchase.

13. POLICY UPDATES

This Legal Notice and the policies referenced above may be updated periodically to reflect operational, technical, commercial, legal, or policy changes.

The latest published version will apply from the date displayed on the applicable page, except where mandatory legal requirements provide otherwise.